Patient Satisfaction Survey

1. The scheduling staff was pleasant and professional? Yes No
2. The reception staff was pleasant and professional? Yes No
3. The reception process was quick and efficient? Yes No
4. Were you seen on time? Yes No
If not, how long did you wait to be seen?
  the wait was okay the wait was too long
5. What type of exam did you have performed at UMI?
MRI
CT
X-Ray
Ultrasound
6. The technologist:
Introduced themselves by name Yes No
Was professional Yes No
Was thorough Yes No
Was knowledgeable Yes No
Explained my exam to my satisfaction Yes No
7. Have you visited other radiology imaging centers in the past? Yes No
If yes, how did today’s visit compare to your visit elsewhere? much better today better today about the same worse today

8. Would you recommend UMI to others? Yes No